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IT Technical Support Officer Needed at Safety Consultant and Solutions Provider Limited

Safety Consultants and Solutions Provider Limited, is established to provide cost effective, integrated safety consultancy solutions and services. Our key strengths are in Fire Safety, Process Safety, HSE/MS Training, Technical Safety, Occupational Safety, Environmental Management Safety, Construction Safety and Pipe Integrity management.

Job Title: IT Technical Support Officer

Specialization: IT / Software / Consulting

Job Type: Full-Time

Location: Lagos

Application Deadline: 15th June, 2017

Job Description

  • IT technical support officers monitor and maintain the computer systems and networks of an organization.
  • They may install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person.
  • Depending on the size of the organization, a technical support officer’s role may span one or more areas of expertise.

Duties and Responsibilities

  • It is very important to note that while he/she resides Admin Department both physically and financially.
  • He serves the needs of everyone in the company and his direct working relationships span both horizontally and vertically.
  • Monitoring and maintaining computer systems and networks.
  • Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
  • Website Development & Maintenance.
  • Creating Newsletters & managing email subscription.
  • Providing support, including procedural documentation and relevant reports.
  • Cyber Data Security.
  • Manage the ERP Platform.
  • Virtual document filing and management
  • Troubleshooting system and network problems and diagnosing and solving. hardware or software faults.
  • Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers
  • Testing and evaluating new technology.
  • Conducting electrical safety checks on computer equipment.

Competencies:

  • Technical Capacity
  • Initiative
  • Problem Solving
  • Organization Skills
  • Decision making
  • Adaptability
  • Ability to work well under pressure
  • A good Logical mind
  • Enthusiasm and continually learning
  • Interpersonal skills
  • Ability to prioritize and schedule work to meet deadlines
  • Excellent communication skills – Written and oral

Key Interfaces:

  • Web developer
  • Technical consultant
  • Network support
  • Software tester
  • Social Media usage

Qualifications

  • B.SC/HND computer engineering, computer science.
  • HSE Qualification is an added advantage.

Minimum Experience:

  • 3 or more years of experience as a computer specialist.

Method of Application

Interested and qualified candidates should send their CV’s to l.ugo@safetysolutionsng.com

Application Deadline: 15th June, 2017.

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